Privacy and responsibility

1.1 The controller of personal data of the website särama.ee is Särama OÜ (registration code 14360995), located at Sõpruse pst 44-32, Kristiine district, 10620 Tallinn, Harju county, with the e-mail address saara.arulaane [at] gmail.com.

1.2 By using the saaracoaching.ee website, you confirm that you have understood and fully accept the terms and conditions below.

1.3 The content of the website saaracoaching.ee is informative and may not always be up-to-date or accurate. Särama OÜ is not responsible for the consequences of using the information provided on the website. The website is not responsible for any shortcomings in the information.

2.1 Personal data collected on the website and entrusted to the owners are protected and will not be shared with third parties without the user's consent. Personal data is processed by Särama OÜ in accordance with applicable data protection laws, following lawful, fair and secure processing principles.

2.2 By entering their personal data on the Website, the Consumer grants the Website the right to process and use this data (Order Management, Product Delivery, Return of Products and Payments). The Website processes the following personal data when managing Orders and delivering Products: name, email address, bank account number, purchase history.

2.3 By entering their personal data on the website, the consumer grants the right to process and use this data (for order management and delivery of digital products). In the case of the sale of digital products, the following personal data is processed: name, email address and purchase history.

2.4 Personal data, such as name and email address, are used to resolve issues related to orders. The email address is also used to send proof of purchase and other important information. The data is stored in accordance with the deadlines specified in the law.

2.5 If a consumer wishes to place an order with a company, the company's name, address and contact person will be stored for accounting purposes. The data will be stored in accordance with the deadlines set by law.

2.6 Electronic contacts (e-mail) are used only with the consent of the consumer. Särama OÜ sends newsletters and offers to the consumer by e-mail only if the consumer has given his consent.

2.7 The website uses analytics tools such as Google Analytics and Facebook Pixel.

3.1 Access to personal data is only available to website employees who need this data to resolve customer support and technical issues. Personal data is not stored on employees' personal devices.

3.2 The Website implements security measures, including encrypted data communication, firewalls and the creation of regular backups, to protect personal data from unlawful access and destruction.

3.3 Where necessary, personal data will only be transferred to authorised processors, such as a data hosting partner. All data processors are required to implement appropriate security measures.

3.4 The user can view and, if necessary, correct their personal data through customer support by contacting saara.arulaane [at] gmail.com.

3.5 Purchase history data is used to compile an overview of purchased products and services and, if necessary, to analyze customer preferences. The data is stored in accordance with the deadlines set by law.

3.6 The consumer has the right to request the erasure of his/her personal data or the restriction of their processing if the data is inaccurate or has been processed unlawfully. To submit a request, you can contact the e-mail address saara.arulaane [at] gmail.com. The request will be answered within one month.

3.7 In the case of payments and consumer disputes, personal data will be retained until the claim is satisfied or the statute of limitations expires. Personal data contained in primary accounting documents will be retained for seven years.

3.8 The data necessary for processing payments is forwarded to the authorized processor, Maksekeskus AS.

4.1 The entire content of the website is the intellectual property of Särama OÜ, unless otherwise stated.

4.2 References to the content of the website may only be made if the reference is clearly visible and a link to the saaracoaching.ee website is included.

4.3 Use of the website content for commercial purposes is permitted only with the written permission of Särama OÜ.